Poquet

Delete your account

You can delete your Poquet account (by Bite Panama, S.A.) and all its data whenever you want.

From the app

  1. Open Poquet and sign in.
  2. Go to More → Data → Delete my account.
  3. Confirm. Your account and data are erased right away and you’re signed out.

Without the app

Email support@poquetapp.com from your account’s email address with the subject “Delete my account”. We’ll delete it within 10 business days and email you once it’s done.

What gets deleted

  • Your account and sign-in (email and password, Google or Apple).
  • Your cards, statements and the PDFs you uploaded or forwarded.
  • Your transactions, payments, installment purchases and custom categories.
  • Your private forwarding address and notification preferences.

We don’t keep any of this data, except what a law requires us to keep. Backups are deleted on their normal rotation cycle.

Just want to clear your data?

To start over without deleting your account, go to More → Data → Delete all my data. Your cards, statements and transactions are erased and your account stays active.

More details in the privacy policy.